Topic
Getting Started
Opening an account, what we need from you, and how to take your first steps with Optimal MetroHub Bank.
Getting Started
How do I open an account with Optimal MetroHub Bank?
Start the application online, verify your identity, and fund the account. Most straightforward applications are completed the same working day.
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Getting Started
What documents do I need to open an account?
A government-issued photo ID and a proof of address dated within the last three months. Business accounts also need company registration documents.
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Getting Started
How long does account approval take?
Most personal applications are decided within one working day. Business and treasury applications typically take two to five working days.
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Getting Started
Who is eligible to open an account?
Anyone aged 18 or over with a verifiable identity and address in a country we serve. Businesses must be legally registered and in an accepted industry.
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Getting Started
How do I activate my new account and make a first deposit?
Sign in, confirm your contact details, set up two-factor authentication, then fund the account by incoming transfer or card.
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