How do I apply for a loan or credit facility?
Choose the product, complete the online application, upload your supporting documents, and track the decision from your dashboard.
- Choose the product. Personal loan, auto loan, mortgage, working capital, equipment finance or a growth facility — each product page sets out the terms and typical use.
- Check affordability. Use the calculator on the product page to model the monthly repayment before you commit.
- Complete the application. Sign in and open Applications → New application. Existing customers have most fields pre-filled.
- Upload supporting documents. See What documents do I need for a loan application.
- Submit and track. Your application appears under Applications with a live status.
What we assess
- Income, and its stability over time.
- Existing commitments and overall debt-to-income position.
- Credit history and conduct on any accounts you hold with us.
- For business lending: trading history, cash flow, and the purpose of the funds.
- The value and condition of any security offered.
Applying does not commit you to anything. You will receive a formal offer setting out the rate, term, total repayable and all fees, and you decide after reading it.
Did this not solve it?
Raise a support ticket from inside online banking and a specialist will answer with your account in front of them — or contact us if you cannot sign in.
Monday to Friday, 08:00 – 20:00 (CET). Card loss and fraud reporting is staffed 24/7.