Where do I find my account number, IBAN and SWIFT/BIC?

Your full banking details live inside online banking, never in an email. Here is how to reach them.

1. Sign in to online banking.
2. Open Accounts from the main menu. Every account you hold is listed with its nickname, currency and balance.
3. Select the account you need. The detail page shows:
   • Account number — used for domestic transfers.
   • IBAN — used for European and most international transfers.
   • SWIFT / BIC — identifies Optimal MetroHub Bank to the sending bank.
   • Account holder name and bank address — some senders are required to capture these.
4. Use Copy next to any field, or download a formatted account certificate as a PDF to send to a payer or employer.

Can't sign in yet?

If you have lost access, do not ask anyone to read your account number to you over the phone or social media. Reset your password first, then look the details up yourself. If the reset does not work, raise a support ticket and our team will verify you securely.

Optimal MetroHub Bank staff will never contact you first to ask for your account number, password or one-time passcode. If someone does, end the conversation and report it.