How do I download a statement or proof of account?

1. Sign in and open Accounts → Statements, or open an account and choose Export.
2. Pick the account and the period. You can select a calendar month, a quarter, a tax year, or a custom range.
3. Choose your format:
   • PDF — a formatted statement suitable for landlords, embassies and accountants.
   • CSV — raw rows for spreadsheets and bookkeeping software.
4. Select Generate. Large ranges are prepared in the background and appear in your downloads list when ready.

Official and stamped statements

If a third party requires a statement bearing the bank's stamp and signature — for a visa application, a mortgage broker or an audit — raise a support ticket specifying the period, the intended recipient and whether you need it in PDF or by post. These are prepared manually and normally issued within two working days.

How far back can I go?

Online statements cover the full life of the account. Archived periods older than seven years may need to be retrieved manually; ask through a support ticket.