account_balance_wallet Accounts & Balances

Can I open a joint account or hold more than one account?

Yes to both. Additional accounts can be opened from inside online banking; joint accounts require identity verification for every holder.

Additional accounts in your own name

Once you are verified, opening another account is quick. Sign in, open Accounts and choose Open a new account. Because your identity is already on file, most additional accounts are opened immediately. You can hold multiple currencies and give each account a nickname so it is easy to tell them apart.

Joint accounts

A joint account can be held by two or more people. Each holder must complete identity verification individually, and each receives their own online banking credentials — you never share a login.

When you apply you will choose how the account operates:

  • Either to sign — any holder can transact alone. Convenient, but every holder can move the full balance.
  • All to sign — every payment needs approval from every holder. Slower, but no single person can act alone.

Changing or closing a joint account

Adding or removing a holder, or changing the signing rule, requires written instruction from all current holders. Raise a support ticket to start the process — it cannot be completed by one holder alone.

Did this not solve it?

Raise a support ticket from inside online banking and a specialist will answer with your account in front of them — or contact us if you cannot sign in.

Monday to Friday, 08:00 – 20:00 (CET). Card loss and fraud reporting is staffed 24/7.