How do I open a business account?
Apply online with your registration documents and details for every director and beneficial owner. Approval typically takes two to five working days.
- Choose the account. Business checking, a treasury account, or a multi-currency structure — the business pages compare them.
- Gather your documents. Certificate of incorporation, constitutional documents, proof of registered address, plus identification and proof of address for every director, authorised signatory and beneficial owner holding 25% or more.
- Complete the application. Include the nature of the business, expected monthly turnover, main trading countries and your principal counterparties.
- Verification. We verify the entity and each individual, and run sanctions and adverse-media checks.
- Approval and setup. On approval, users are created for each signatory with the permissions you specified.
What causes delays
- Ownership structures involving holding companies or trusts, which require documents for each layer until the ultimate individuals are identified.
- Directors resident in different countries, each needing separate verification.
- A vague description of business activity. Be specific about what you sell, to whom, and how you get paid.
Did this not solve it?
Raise a support ticket from inside online banking and a specialist will answer with your account in front of them — or contact us if you cannot sign in.
Monday to Friday, 08:00 – 20:00 (CET). Card loss and fraud reporting is staffed 24/7.